TrackSyte® Hub Support
Welcome to the TrackSyte® Hub support centre.
If you need help setting up, troubleshooting, or getting the most out of your TrackSyte® Hub, our team is here to support you.
For support, please email: support@tracksyte.com
We aim to respond as quickly as possible, and always within normal business hours (Mon–Fri).
User Terms & Conditions
Use of the TrackSyte® Hub is subject to our User Terms and Conditions.
These set out warranty cover, the returns process, user obligations, and liability provisions.
🔗 Read the full User Terms & Conditions here (PDF)
Key points include:
● Warranty – 2 years
● Returns – RMA set out.
● User obligations – Products must not be altered, modified, or tampered with without written permission.
● Liability – Green Power Solutions Ltd is not liable for connectivity loss, misconfiguration, or indirect damages.
● Trademark – TrackSyte® is a registered trade mark of Green Power Solutions Ltd (UK00004206744).
For full details, please review the complete Terms and Conditions document linked above.
Built for CCTV Tower & PID Enviroments
Engineered for off-grid mobile surveillance.
Low Power, High Performance
Runs reliably in remote/off-grid locations.
Unified Monitoring & Ease of Use
Streamline your data: all assets in one intuitive platform.
Hardware-Agnostic Platform
Integrates with major brands: Victron, EFOY, AJAX.
Intelligent Insights
Location, weather, and usage-based alerts.
AI-Driven Tools
To speed up fault identification and plan preventative maintenance.
Associated with
Book TrackSyte® Demo
Pick a time that works for you and see our software in action. One of our experts will walk you through the features and answer any questions you have.